Question 1

What is Cowboy English?

Accepted Answer

Cowboy English is an online English learning platform offering live 1-on-1 lessons with expert tutors, AI-powered learning tools, and 3,300+ interactive quizzes for learners of all ages and levels.

Question 2

Do you offer free trial lessons?

Accepted Answer

Yes. Students can experience 2 free trial lessons with different tutors before selecting a learning package.

Question 3

Can I choose my tutor?

Accepted Answer

Yes. Students can freely choose and switch tutors based on their learning preferences, teaching style compatibility, and schedule availability.

Question 4

Do you have Turkish and foreign tutors?

Accepted Answer

Yes. Cowboy English offers both certified Turkish and foreign tutors to meet different learning needs and preferences.

Question 5

What levels do you teach?

Accepted Answer

We serve all proficiency levels from complete beginner to advanced, with personalized placement testing to ensure appropriate level matching.

Question 6

Who can learn with Cowboy English?

Accepted Answer

Our platform is designed for kids, teenagers, adults, exam students, and business professionals of all ages and backgrounds.

Question 7

Can I receive a certificate after my education?

Accepted Answer

Yes. Students can receive an official Cowboy English Education Certificate after completing their education.

Question 8

How long is each lesson?

Accepted Answer

Each private lesson is 40 minutes, providing focused and effective learning time with your tutor.

Question 9

Are lessons private?

Accepted Answer

Yes. All lessons are fully 1-on-1 private sessions tailored to your learning goals and pace.

Question 10

Can I change my tutor?

Accepted Answer

Yes. Students can switch tutors at any time to find the perfect match for their learning style and goals.

Question 11

Can I communicate with my tutor directly?

Accepted Answer

Yes. Students can communicate with tutors through our secure platform messaging system.

Question 12

Can I schedule lessons flexibly?

Accepted Answer

Yes. Students can plan and schedule lessons according to their availability and personal schedule.

Question 13

What AI tools are included?

Accepted Answer

Cowboy English includes 5 AI learning tools: Grammar Fixer, Mini Quiz, Vocabulary Builder, Daily Task, and Speaking Simulator.

Question 14

Are quizzes included in my package?

Accepted Answer

Yes. All students get unlimited access to 3,300+ interactive quizzes covering all skill levels and topics.

Question 15

Do I need extra payment for AI tools?

Accepted Answer

No. All 5 AI learning tools and quizzes are included in every package at no additional cost.

Question 16

Can I practice outside lesson hours?

Accepted Answer

Yes. AI tools and quizzes are available 24/7 for independent practice between your scheduled lessons.

Question 17

Do you offer a placement test?

Accepted Answer

Yes. Students can take the placement test available on our website and mobile app to discover their English level. Additionally, during the free trial lessons, our qualified tutors also help assess the student's level more accurately.

Question 18

What package durations are available?

Accepted Answer

We offer flexible 3-month, 6-month, and 12-month learning plans designed for different goals and schedules.

• 3 Months — 24 lessons
• 6 Months — 48 lessons
• 12 Months — 96 or 144 lessons

All packages include:
- live 1-on-1 lessons
- 40-minute sessions
- access to 5 AI learning tools
- 3,300+ interactive quizzes
- placement test
- personalized learning experience

You can choose the package that best fits your learning pace and commitment level.

Question 19

Can I postpone or reschedule lessons?

Accepted Answer

Yes. Students have flexible cancellation and rescheduling rights depending on their package.

Question 20

Can I freeze my package?

Accepted Answer

Yes. All packages include a 1-month freezing right to accommodate unexpected schedule changes.

Question 21

Do you offer installment payments?

Accepted Answer

Yes. Installment payment options are available for 3-9 months to make learning more accessible.

Question 22

Do you have a mobile app?

Accepted Answer

Yes. Cowboy English is available on both App Store (iOS) and Google Play (Android) for learning on the go.

Question 23

Can I use AI tools on mobile?

Accepted Answer

Yes. All 5 AI learning tools and 3,300+ quizzes are fully accessible through the mobile app.

Question 24

Can I book and manage lessons from mobile?

Accepted Answer

Yes. Students can schedule, reschedule, and manage all their lessons directly from the mobile app.

Question 25

How can I contact support?

Accepted Answer

Students can contact our support team directly through the platform messaging system or via the Contact Us page.

Question 26

Do you provide guidance for new students?

Accepted Answer

Yes. Cowboy English provides complete onboarding support, placement testing, and guidance during your free trial lessons.

Question 27

Can businesses use Cowboy English?

Accepted Answer

Yes. We offer specialized corporate and business English solutions for teams and organizations.

Frequently Asked Questions

General Questions

Lessons & Tutors

AI Tools & Quizzes

Scheduling & Flexibility

Mobile App

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Cowboy AI Tools

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My Progress

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